Astera Tiger Driver Upgrade Procedure

10/10/05

 

Astera HBAs need to be authenticated in order to work properly in Tiger.

 

-         All HBAs purchased since April 1st 2005 are eligible for a free authentication key.

-         All HBAs shipped from Astera starting Oct. 1st 2005 are already authenticated. 

-         All HBAs purchased prior to April 1st 2005 need an authentication.

 

How to Obtain an Authentication key?

In order to generate a key we need to know the “Serial number” of your HBA.  Once you have the serial number email it to: support@asteratech.com.  A key will be emailed to you within 24hrs of payment verification.

 

How to find the HBA “Serial Number?”

Method 1:  launch JumanJi in OS-10.3.x or 10.2.x.  JumanJi will display the HBA serial number in the “Information” pane once an HBA port is selected. 

 

Method 2:  The serial number is also printed on a label on the back of each HBA.  The serial number is a 6 digit decimal number (e.g. 002345).

 

What is the cost for each Authentication key?  $195USD.

 

How to purchase an authentication key directly from Astera?

If you purchased the HBA before April 1st 2005 then you’ll need to purchase a key.  We accept Paypal or American Express.  Email support@asteratech.com with the number of keys you want to purchase and your preferred payment method.  If you choose Paypal we will email you a Paypal payment request.  Just follow the instruction in the email.   If you choose American Express we email you an authorization form. Fax the filled form to: 510.743.4229. 

 

Note: To expedite the process include the HBA serial numbers in your original email.

 

How to upgrade to Astera Tiger Driver?

Follow the steps below to install and use Astera Tiger driver:

1. Download the latest version of JumanJi and HDFC Driver from Astera website.

2. Install JumanJi
3. Install Driver
4. Launch JumanJi
5. Enter the Authentication code (see note below)

6. Reboot.  HBA is now authenticated and ready for use in Tiger.

 

Note: Key is case sensitive.  Do not enter any dashes or spaces.  If the authentication proceeds successfully then reboot.  Otherwise, an incorrect key must have been entered.  Go back to step 4.